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Learning Tracks
Guest Experience
A celebration of hair and fashion highlighting distinctive cuts and colours for women and men. Plus, editorial looks.
Customer & Revenue Growth
Whether the hair cycle is vintage, contemporary, or creative, this collection highlights timeless looks that are always stunning.
Social Media
Join us for a series of live webinars showcasing the Connected 21 collection, followed by a live Q&A session. Expertly hosted by TONI&GUY artistic directors.
GUEST EXPERIENCE
The importance of delivering a thoughtful and intentional guest experience just can’t be overstated. More and more, customers are seeking to do business with brands that consistently exceed their expectations on all fronts. In addition to receiving a great service, guests want to feel valued and appreciated. When they do, they become loyal clients that spread the word to their friends and family. In this category of courses, you’ll learn how the guest experience is tied to your business success, what the fundamentals of a great experience are, and how to deliver an end-to-end customer journey that is easy and convenient for your guests.
All Courses
CUSTOMER & REVENUE GROWTH
Understanding what drives your customer and revenue growth is crucial to putting the right strategies into place. Knowing and monitoring your key business metrics will help you hit goals and benchmarks across the board, including new client acquisition, increased guest retention, strong customer loyalty, high average spend, strong sales of gift cards, memberships, and packages, a strong online presence, and effective marketing campaigns. In this category of courses, you’ll learn how every facet of your business impacts the growth of your customer base and revenue, what the best practices are for boosting those numbers, and how to sustain a successful spa, salon, or barber shop.
All Courses
Frequently asked questions
What do I get when I sign up?
Is zenoti university free?
What is zenoti doing to help small businesses through the COVID-19 pandemic?
How is zenoti different from videos on YouTube or other educational sources?
Who teaches the online courses?
SOCIAL MEDIA
Having a relevant and engaging social media strategy can achieve several things for your business. It promotes your brand, gives you a direct line of communication with your prospects and clients, and allows for targeted advertising and marketing. In this category of courses, you’ll learn how to develop a social media presence that connects with your ideal customers and creates a space for sharing your brand voice, images of your work, and enticing promotions.
All Courses